General Policy

Your satisfaction is guaranteed with every purchase.We have an unconditional return policy on all unworn, and unused new items purchased. All returns must come in their original packing with all labels attached. Worn or altered items are not accepted and all suits must be returned as a whole set. If you are not completely satisfied, you must make a request to return your item within 30 days from the original date of purchase. Otherwise,all sales will become final. In order to have your return accepted, please return the suit in the ORIGINAL PACKAGING (or similar in dimension 24x14x4) AND CONDITION as received:

ITEM(S) HAS/HAVE TO BE IN RE-SELLABLE CONDITION-foil-covered, carefully packed on original hanger, all tags attached, unworn, not altered, pockets and vents closed, clean, odor- animal-hair-free and include a copy of this email with your RMA# to verify your return-package. We will not accept items in non-resalable condition (such as: wadded up and thrown in a box, altered, laundered, worn, missing tags, opened pockets and vents, missing packing ...etc.) If you return any of the items involved in the promotion, the discount previously applied to the order will be subtracted from the return credit. If you return items purchased using this offer, and your order drops below the threshold, then you will be charged a shipping fee.

Return for Exchange

If you need to exchange any item(s) purchased from fashionsuitoutlet.com, then you must obtain a Return Merchandise Authorization (RMA) number by emailing our customer service at cs@fashionsuitoutlet.com. Our exchange policy allows you to return your order for exchange if you are not completely satisfied, within 30 days from the original date of purchase. All returns should be in new resalable condition with all tags attached. We reserve the right to refuse returns if they are not in original condition. Please allow 5-7 business days for the exchanged suit to be processed and shipped. We will not charge any restocking fees for exchanges.

Return for Refund

If you need to return any item(s) purchased from fashionsuitoutlet.com, then you must obtain a Return Merchandise Authorization (RMA) number by emailing our customer service at cs@fashionsuitoutlet.com. Our return for refund policy allows you to return for refund if you are not completely satisfied, within 30 days from the original date of purchase. All returns should be in new resalable condition with all tags attached. We reserve the right to refuse returns if they are not in original condition. Please allow 5-7 business days for the refund to be credited. Shipping fees are not refundable.

Return for Exchange & Refund Guidelines

Always include your full order number with any return/exchange. WE CANNOT ACCEPT ANY PACKAGE WITHOUT A VALID RETURN AUTHORIZATION# (RMA#) A VALID RMA# SHOULD BE VISIBLE OUTSIDE OF THE RETURN PACKAGE.

You must include a copy of your invoice, full order number, and your full name clearly visible with a copy of the email containing the RMA# that was issued to you. You can print a copy of your invoice either from your email or visiting the My Account area within our website. We must receive the return within 7-10 days after the RMA# was issued. If your merchandise is not received within this time frame or is not returned in new condition with tags, we reserve the right to refuse the return. The only fee you have to pay to exchange the suit is the shipping fee. Please allow 5-7 business days for the exchanged suit to be processed and shipped.

Shirts purchased on our website cannot be returned unless the shirt was unopened and unworn. All shirts taken out of its original packaging will not be accepted. At the time of purchase, you must be aware of what your shirt size is, as we will not accept opened shirts.

Gift cards are non-refundable. Gift-wrapping is non-refundable. We are not responsible for shipping costs and/or lost packages returned to us. We do not accept C.O.D. returned items. When will I get my refund on a return? You will receive your refund within 7-10 business days after receiving the item in our warehouse.

If you received the wrong merchandise or the item was a defective or damaged product, you will be reimbursed the original price of the product including shipping fees and all other fees. If you find yourself in this situation, please contact us within 24 hours of receiving your merchandise. You can contact us via our toll free number 1-844-344-1711. All merchandise affected should be placed back into the original shipping box, as received. Refunds will be returned to the original form of payment. If you wish to request a replacement instead of a refund, we will issue the replacement item (subject to availability) at our cost once the return has been received.

If you received the wrong merchandise or the item was a defective or damaged product, you will be reimbursed the original price of the product including shipping fees and all other fees. If you find yourself in this situation, please contact us within 24 hours of receiving your merchandise. You can contact us via our toll free number 1-844-344-1711. All merchandise affected should be placed back into the original shipping box, as received. Refunds will be returned to the original form of payment. If you wish to request a replacement instead of a refund, we will issue the replacement item (subject to availability) at our cost once the return has been received.

Please note: We can only issue refunds or replacements on defective or damaged items if they have not been laundered, altered or defaced. Please inspect your clothing merchandise prior to cleaning or altering.

We strive to send shipments out in within 1-2 business days after the order has been received and payments have cleared, but processing and shipment times may vary. If you need to have an item shipped out same day, please call our customer service representatives at our toll free number 1-844-344-1711. Fashion Suit Outlet is not liable for any damage, loss, expense or cost related to delayed shipments or delivery. . Title to any product and risk of loss passes from Fashion Suit Outlet to the recipient upon shipment from our facility.